Updated 22nd of December, 2017
DIGITAL VENTURES PTY LTD (ABN 30 610 419 577) trading as “DASHCAM HERO”. (“us”, “we”, or “our”) operates https://dashcamhero.wpengine.com/ (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Information Collection and Use
While using our Site, or in any communications with you, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).
What we do with your information
Any Personal Information we collect from you will be used in accordance with the Data Protection Act and other applicable laws. The details we collect will be used:
- To process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service)
- To carry out security checks (this may involve passing your details to credit reference agencies, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks – this helps to protect you and us from fraudulent transactions);
- To comply with legal requirements we may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
The use of the collected Data
The Data concerning the User is collected to allow DASHCAM HERO to provide its services, as well as for the following purposes: Analytics, Remarketing and behavioral targeting, Handling payments, Heat mapping and session recording, Advertising, Contacting the User, Interaction with external social networks and platforms, Interaction with data collection platforms and other third parties and Managing contacts and sending messages.
Contacting the User
Contact form (this Site)
By filling in the contact form with their Data, the User authorises DASHCAM HERO to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: country, email address, first name and last name, phone number.
Mailing list or newsletter (this Site)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Site. Your email address might also be added to this list as a result of signing up to this Site or after making a purchase. Personal Data collected: email address and first name.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Payment processing services enable this Site to process payments by credit card. To ensure greater security, this Site shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
PayPal (PayPal Inc.)
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Heat mapping and session recording
Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honors generic “Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Interaction with data collection platforms and other third parties
This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Site for the purpose of saving and reusing data. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
MailChimp widget (The Rocket Science Group, LLC.)
Facebook Like button and social widgets (Facebook, Inc.)
Pinterest “Pin it” button and social widgets (Pinterest)
Twitter Tweet button and social widgets (Twitter, Inc.)
Remarketing and behavioral targeting
Remarketing through Google Analytics for Display Advertising (Google Inc.)
AdWords Remarketing (Google Inc.)
Twitter Remarketing (Twitter, Inc.)
Facebook Remarketing (Facebook, Inc.)
Facebook Custom Audience (Facebook, Inc.)
Double Click Cookie
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page.
DASHCAM HERO uses Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third-party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, optimise and serve ads based on your past visits to our Site.
Do Not Track Disclosure
DASHCAM HERO does not respond to Do Not Track (DNT) signals. Do Not Track (DNT) is a preference you can set in your web browser to let the websites you visit know that you do not want to be tracked. You can disable or enable this setting by visiting the Preferences or Settings menu of your web browser.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.
Compliance with Laws
DASHCAM HERO will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
Our Site does not address anyone under the age of 13 (“Children”, or “Child”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
Level 2, 66 Victor Crescent,
Narre Warren, VIC 3805
Phone: +61 433 789 477
ABN : 30 610 419 577
Email: [email protected]